Terms of service

Truqu
15895 Fishing River Road
Lawson, Missouri 64062
📧 info@tru-qu.com

Last updated: September 15, 2025

1. Introduction

Welcome to Truqu. By accessing or placing an order through our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Products and Orders

All products listed on our webshop are subject to availability.
We reserve the right to modify or discontinue any product without notice.
Prices are displayed in U.S. Dollars (USD) and include applicable taxes unless otherwise stated.
Once you place an order, you will receive a confirmation email. This does not guarantee acceptance of your order — we reserve the right to cancel or refuse any order.

3. Payment

Payment must be made at the time of purchase through the methods provided on our website.
You agree to provide accurate and complete billing information.
In case of unauthorized charges or payment issues, Truqu reserves the right to cancel or suspend orders.

4. Shipping and Delivery

Orders are typically processed within 24 hours.
Average delivery time is 7–14 business days, depending on your location and product availability.
We are not liable for delays caused by shipping carriers, customs, or circumstances beyond our control.
Shipping is always free within the United States.

5. Returns and Refunds

You may return items within 14 days of delivery in their original, unused condition.
To start a return, please contact us at info@tru-qu.com with your order details.
Return shipping costs are the responsibility of the customer, unless the product arrived damaged or defective.
Refunds will be processed within 14 business days of receiving the returned item.

6. Intellectual Property

All content on the Truqu website, including text, images, logos, and designs, is the property of Truqu and protected under U.S. copyright and trademark laws. You may not copy, reproduce, or distribute any content without prior written permission.

7. Limitation of Liability

Truqu is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our liability is limited to the purchase price of the product in question.

8. User Obligations

By using our website, you agree not to:

Use the site for unlawful purposes.
Attempt to gain unauthorized access to our servers or systems.
Post or transmit harmful content, including malware or offensive material.

9. Complaints and Support

If you have a complaint, please contact us at info@tru-qu.com. We aim to respond within 14 days.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Missouri, United States. Any disputes shall be resolved in the courts of Clay County, Missouri.

11. Changes to Terms

We may update these Terms and Conditions at any time. The latest version will always be available on our website, and continued use of our services constitutes acceptance of the updated terms.